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Bambu and logs

November 28th, 2022 Leave a comment Go to comments

On the now famous Bambu X-1 Carbon and the upcoming P1P, we have gotten printers that can run in circles around your favourite Prusa, but then, it seems Bambu doesn’t care too much about open source licensing and the last thing that came up, are the logs. On the console, you can export system logs to the SD card for later examination, but only by Bambu itself. They spent months enabling encryption on the network connections to the cloud, but apparently, they have made sure to encrypt their logs well. This means that as a customer and an owner of the system, you’re unable to read the system logs to try to figure out what’s wrong if something happens. I asked them why and their reply was

Yes, the log file is encrypted and not open to the public. I can give feedback to relevant guys to see if some part of it can be made public. But I think if there is such a plan, we should announce it, please key an eye on our updates. I will resolve this ticket.

They have not replied to my question on why this was so, but apparently just ignored it.

As one that has worke with linux systems for around 25 years, I prefer open systems and although it is hard sometimes with giants like Dell or the likes, Bambu does its best to keep users like me from purchasing their printers. I hope they realise that one day.

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  1. Cheng Li Müller, Hamburg, Shenzen
    December 29th, 2022 at 15:36 | #1

    Log contain company secret, must protect.
    Traffic only citizen from another country, better unencrypt.

  2. Frederik
    July 25th, 2023 at 09:34 | #2

    Great blog posts about the Bambulab Roy.
    Have you heard back regarding the logs, or found any new security concerns?

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